04_undo 2023
Insurance made simple and convenient
Photo Undo
Undo is an insurance scaleup. In my current role I lead design, development, and optimization of the internal platform for customer success and claims handling. Responsible for driving user-centered design and collaborating with internal and external stakeholders including Tryg, in all product development stages.
The process
As a Product UX Designer on the Undo team, I design and improve our internal webbased platform. Following the Product Trio approach, I guide all aspects of the design process and contribute to strategic decisions. Our goal is to ensure a great everyday experience for Undo employees, enabling them to provide excellent service to our customers.
Contribution
Quantitative Research
Uncovering user insights to inform product design decisions.
Gaining a deep understanding of user needs through research.
Design Strategy
Aligning design goals with business objectives for impactful solutions.
Crafting a roadmap that ensures design decisions contribute to overall success.
Product Design
Crafting user interfaces for seamless and engaging experiences.
Blending aesthetics with usability to create exceptional design.